Shipping Information

We're open and accepting orders! The health and well-being of our customers, employees and community is of the utmost importance to us. Due to modified operations put in place to help protect those working at the distribution centers, some orders may experience a processing delay up to 6 business days. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!

NOTICE: We are unable to offer expedited shipping at this time. We apologize for this temporary inconvenience.

Shipping Costs

Ship Type	Shipping Method Timeframe	Cost
Standard	4-10 Business Days	Free
2nd Day	(temporarily unavailable) 2 Business Days	$10.00 - $15.00*
Overnight	(temporarily unavailable) 1 Business Day	$15.00 - $20.00*

*Shipping costs will be calculated based on order total.

Shipping Time Frames

Prescriptives.com orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. Most 2nd day and Overnight orders placed by 3PM ET will be processed and shipped the same day, depending on product availability. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day.

Other Locations

Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories* are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days. Overnight and Second Day Service is not available for orders being shipped to P.O. Boxes or APO/FPO/DPO addresses, U.S. Territories, and some locations in Alaska and Hawaii.

Shipments to Forwarding Companies

Prescriptives Online is not responsible for the damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Prescriptives Online is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.