Customer Service
Shop Online
Welcome to Prescriptives Online. Shopping is easy, convenient and secure.
Step One
In the box located adjacent to the product, type in the quantity of product you wish to purchase (up to six [6] of any single item). More information on our Maximum Purchase policy.
Step Two
Click the "Add to Bag" icon to place the product selected in the desired quantity in your shopping bag. If there are multiple products on the same page that you wish to place into your shopping bag, you may enter the desired quantities for each product and then click "Add to Bag" once to place them all in your bag. At any time during shopping you may review the items in your shopping bag by clicking on "View Bag" at the top of each page. You may change your mind, delete item(s) in your shopping bag or cancel the entire order before placing it.
Step Three
When you've completed shopping, click the "Checkout" button found on each page.

Follow the onscreen instructions to proceed through the checkout process. Please note that your shopping bag contents may be changed during checkout prior to clicking on "Submit Order". After your order has been submitted, an "Order Confirmation" page will be displayed and your order number will be provided, confirming that your order was successfully received. An email confirming receipt of your order should arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us at 1-866-290-6471 for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please contact Prescriptives Online Customer Service at 1-866-290-6471 or via email. For fastest service, please have your order number available.
Selecting Color Online
This site is best viewed with Netscape or Internet Explorer 5.0 or higher and a minimum monitor resolution of 800 x 600. Please note that monitors display colors differently based upon their settings.

Please feel free to email us with questions about specific colors, and we'll be happy to provide you with any additional description that is available.
VIEW BAG
Click on "View Bag" to display your shopping bag with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.
DELETING ITEMS FROM YOUR SHOPPING BAG
If you wish to delete an item in your Shopping Bag, simply go to "View Bag" and select the "Remove" button to the left of the product name. The item will be removed from your shopping bag.
MAXIMUM PURCHASE POLICY
We regret that we must limit orders to no more than six (6) units of any item with a maximum purchase of $750 per customer. If you have any questions please contact us at 1-866-290-6417 or via email and we will be happy to assist.